A reformed thief, telling of his success, put it this way: “I’m telling you, if I had a hundred dollars for every time I heard a dog owner tell their dog to ‘shut up and go lie down’ while I was right outside their window, I’d be a millionaire.
On human beings’ tendancy to explain away anomalies. J. Maclean (1983), Secrets of a superthief (New York: Berkley Books), 108. Cited by Don Norman in Design of Everyday Things.
Notes